Introduction
Cannock Chase Theatre Trust (“we”, “our”, “us”, “the Trust”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website (www.princeofwalestheatre.com) or interact with us in other ways.
This policy complies with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other relevant UK privacy laws.
Who We Are
Cannock Chase Theatre Trust is a registered charity (Charity Registration Number: Pending from Charities Commission May 2025) dedicated to preserving and operating the Prince of Wales Theatre in Cannock, Staffordshire.
Our registered address is: Prince of Wales Theatre, Church St, Cannock WS11 1DE.
For questions about this privacy policy or our data practices, please contact us at: [email protected]
Information We Collect
We may collect and process the following types of personal information:
Information you provide to us:
- Contact details (name, email address, phone number, postal address)
- Donation information including payment details (processed securely through third-party payment processors)
- Volunteer registration information
- Subscription preferences for newsletters and updates
- Messages, emails, and other communications you send us
- Feedback, comments, and responses to surveys or campaigns
Information we collect automatically:
- Technical information about your device and browsing actions (IP address, browser type and version, operating system)
- Information about your visit to our website (pages viewed, time spent on pages, navigation paths)
- Cookies and similar technologies
How We Use Your Information
We use your personal information for the following purposes:
- To manage and administer the Trust’s activities
- To process donations and claim Gift Aid (where applicable)
- To communicate with you about our campaign to save the Prince of Wales Theatre
- To send you updates and newsletters (if you have subscribed)
- To organise volunteer activities and events
- To maintain our records and improve our website
- To analyse and improve our services
- To comply with legal obligations
Legal Basis for Processing
We process your personal information based on one or more of the following legal grounds:
- Your consent (which you may withdraw at any time)
- Necessary for the performance of a contract with you
- Legitimate interests of the Trust (such as administrative purposes, donor communications, or marketing)
- Compliance with legal obligations
- Vital interests in emergency situations
- Public interest for tasks carried out in the public interest
Cookies
Our website uses cookies and similar technologies to distinguish you from other users. This helps us provide you with a good experience when browsing and allows us to improve our website.
Data Sharing and Third Parties
We may share your personal information with:
- Service providers who help us operate our website, process donations, or send communications
- Professional advisers including lawyers, accountants, and insurers
- Regulatory authorities, tax authorities, or other government bodies when required by law
- Third-party event organisers when necessary for events you register for
We require all third parties to respect the security of your personal information and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes.
We will never sell your personal information to third parties.
Data Security
We have implemented appropriate security measures to prevent your personal information from being accidentally lost, used, accessed, altered, or disclosed in an unauthorised way. These measures include:
- Limiting access to your personal information to employees, volunteers, and third parties who have a legitimate need to know
- Implementing procedures for handling any suspected data security breach
- Using secure, encrypted connections for transmitting sensitive information
Data Retention
We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorised use or disclosure, the purposes for which we process the information, and whether we can achieve those purposes through other means.
In some circumstances, we may anonymise your personal information so that it can no longer be associated with you, in which case we may use such information without further notice to you.
Your Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal information:
- Access: Request access to your personal information
- Correction: Request correction of incomplete or inaccurate information
- Erasure: Request deletion of your personal information in certain circumstances
- Restriction: Request restriction of processing of your personal information
- Portability: Request the transfer of your personal information to you or a third party
- Objection: Object to processing of your personal information
- Automated decisions: Rights related to automated decision-making and profiling
To exercise any of these rights, please contact us using the details provided in the “Who We Are” section.
You will not have to pay a fee to access your personal information or to exercise any of your other rights. However, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
Links to Other Websites
Our website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. We encourage you to read the privacy policy of every website you visit.
Children’s Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.
Changes to This Privacy Policy
We may update this privacy policy from time to time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes. If we make significant changes to this privacy policy, we will make reasonable efforts to notify you of such changes.
How to Complain
If you have any concerns about how we handle your personal information, please contact us first so we can address your concerns.
You also have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.
Last Updated
This Privacy Policy was last updated on 04 April 2025.